You, the customer, are nothing, an impediment, a nuisance, an awkwardness, a de minimis statistic, a grain of sand on the beach of corporate wealth.
Source: http://www.huffingtonpost.com/entry/united-airlines-is-just-one-miscreant-in-the-age-of_us_58f18727e ... and provided by video-cutter-online.com
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